The Hot Log Company aims to make delivery of your order as simple and as hassle-free as possible. All products are delivered with a tail lift vehicle. Pallet/s are offloaded from a lorry with a tail lift at the rear. The pallet is moved with a special hand trolley from the tail lift platform onto the ground. Providing the surface is hard and flat, such as concrete, the driver may offer to move the pallet some distance.
Please note that palletised delivery is officially a ‘kerbside’ service, and therefore it is at the driver’s discretion as to how far it will be moved after it is pushed off the tail lift. The driver will not be able to move or push the pallet over soft or inclined surfaces or in any circumstance where safety could be compromised.